Kapdaa- The Offcut Company -

Shipping

We are delighted that you are making an order with Kapdaa. The following details our shipping and delivery information.

 UK Delivery:

For delivery to addresses within the UK mainland, the following applies:

DELIVERY TYPE HANDLER TIME SCALE PRICE
Second Class – Signed For Royal Mail 3-5 days Free
First Class – Signed For Royal Mail 1-2  days Free on orders over £60

 

 International Delivery:

If your order is under £200.00 the following rates apply:

COUNTRY HANDLER TIME SCALE PRICE
Europe Royal Mail – Tracked and signed 3-5 days £6.10
America / Canada Royal Mail – Tracked and signed 5-7 days £8.15
Australia Royal Mail – Tracked and signed 5-7 days £8.50

Returns and Refunds

If you change your mind about a product you’ve purchased from us, you’re welcome to return it for a refund (excluding the shipping costs)!

BY POST

  1. Email offcut@kapdaa.com and let us know why you are returning your product
  2. We will send you a return label for free
  3. Carefully package the product up with a copy of the receipt
  4. Send to:

Kapdaa Returns

Unit 8, Kingsmill Business Park

Chapel Mill Rd. Kingston Upon Thames,

UK KT1 3GZ

The purchase price (excluding shipping charges) will be refunded to you using the original payment method once we have received the item in original condition.

 

EXCHANGE

Exchanges are currently not available. Returns via post to the above address will receive a refund.

If you would like a different product, simply place a new order.

 

CONDITIONS OF REFUND/EXCHANGE

  • For a free return you must contact us at offcut@kapdaa.com
  • Item is returned within 30 days of purchase.
  • The original receipt or proof of purchase is provided.
  • The returned item is unused with original packaging.